COOKIE POLICY

This Cookie Policy explains how Boxfresh uses cookies and similar technologies on our website.

Boxfresh is operated by Boxfresh Holdings Limited, registered in England and Wales (Company No. 16148459).

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.

Some cookies are essential for the website to work. Others help us improve performance and deliver relevant advertising.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable features such as:

  • Secure checkout

  • Shopping basket functionality

  • Account login

  • Fraud prevention

Without these cookies, the site cannot operate correctly.

2. Analytics Cookies

We use analytics tools, including Google Analytics and Shopify analytics, to understand how customers use our website.

These cookies help us:

  • Measure website traffic

  • Understand user behaviour

  • Improve site performance and user experience

Analytics cookies collect aggregated data and do not directly identify you.

3. Advertising & Marketing Cookies

We use advertising technologies, including:

  • Meta (Facebook & Instagram) Pixel

  • Google Ads

  • Klaviyo

These cookies may:

  • Track visits and purchases

  • Help us measure advertising performance

  • Show you relevant ads on other platforms

  • Personalise marketing communications

These cookies may collect information about your browsing behaviour across websites.

Managing Cookies

When you first visit our website, you will be asked to consent to non-essential cookies.

You can:

  • Accept all cookies

  • Reject non-essential cookies

  • Adjust your preferences

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are placed by third-party providers (such as Meta and Google). These providers may process data outside the UK.

Where data is transferred internationally, appropriate safeguards are applied in line with UK data protection law.

We encourage you to review the privacy policies of these third parties for more information.

How Cookies Relate to Your Personal Data

Some cookies may process personal data. For more information on how we collect, use and protect your personal data, please see our Privacy Policy.

Changes to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on our website.